CM announces CM-CONNECT, to bring govt services to every citizen’s doorstep

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Shillong, Aug 15: Chief Minister Conrad K Sangma on Tuesday shared that one of his dreams is to ensure that government services are delivered at the doorstep of every citizen, irrespective of the time and place. And to realise this dream, his government will be implementing a new program called ‘CM-CONNECT’.

Stressing on good governance, he said under the ‘CM-CONNECT’ program, Village Community and Data Facilitators will be deployed in every village of the state.

“One of my dreams is to ensure that government services are delivered at the doorstep of every citizen at the right time, even in the remotest village. To achieve this, we will deploy Village Community and Data Facilitators in every village of the state. These individuals will be from the local area and will function as a single point of contact for all citizen services and grievances. All these citizen-centric interventions will be implemented under the banner of a new program, called CM-CONNECT,” he informed.

He further stated that the government has been implementing several initiatives to improve governance through decentralization and technology enablement. He highlighted that another powerful tool to improve service delivery is to have a strong citizen registry for the state. This registry will enable the government departments to identify program beneficiaries and deliver assistance in a seamless manner.

“To achieve this, we will launch a Family ID program, under which every citizen and family of the state will be enumerated. Support offered under flagship programs like FOCUS, YESS Meghalaya will be delivered to eligible beneficiaries through the Family ID,” he said.

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